Tips to Perform Exchange Server Repair and to Recover the Data Back

29 Jul

Over the years, Microsoft Exchange Server has been a popular email server among the large as well as small scale industries. The Exchange Server database is accessed through the email client and stores all your precious mailboxes in it. Sometimes, the Exchange Server database becomes corrupt and you fail to access any of your mails. However, these days there are many Exchange Server repair utilities available in the market, using which you can repair the corrupt Exchange database and recover your precious mail components back.

Every instance of Exchange Server problem is logged in the application log file along with the corresponding event IDs. Usually, from these event IDs and the information associated with them, the reason behind the problem is diagnosed.

Let us take a common case of Exchange Server problem in which all of a sudden the server got completely inaccessible and every attempt of restarting the Server failed. After encountering such an incident, when you viewed the application log file, below event IDs came across, with errors:

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 8624

Microsoft Exchange Information Store.
Storage Group – Initialization of Jet failed.

Event Type: Error
Event Source: ESE
Event Category: Logging/Recovery

Information Store (448) First Storage Group: Database recovery/restore
failed with unexpected error -501.

Apart from these, when you tried to mount the public folder, an error message popped up as below:

The database files in this store are corrupted


From the error message, it is clear that the main cause behind the problem is the corruption of the Exchange Server database. Operating system malfunction, file system corruption and other hardware/software contradiction can be responsible for Exchange Server corruption,


In order to resolve the problem, you can run the ‘ESEUTIL’ utility with the command – ‘eseutil/p’. This repairs the corrupt or damaged Exchange Server database and helps in regaining the access to the mailboxes.

But, at times, the Exchange database has been severely damaged and even ‘ESEUTIL’ application fails to solve the problem. In such a condition, you need to take the help of any third-party EDB repair software to repair the corrupt database and restore the mailboxes. These Exchange recovery software are completely risk-free in their recovery operations and thus you can use them, without worrying a little about the safety of the data in the Exchange Server database.


4 Responses to “Tips to Perform Exchange Server Repair and to Recover the Data Back”

  1. Sean Trene July 30, 2012 at 6:52 am #

    We were also experiencing this error in our Exchange server database files and getting problem in mounting it to the Server. As our analysis and research, we think there is no accurate solution of this problem except third party application. Actually when we tried ESEUTIL tools, we lost approx 42 % data from the database.

    Thank God we kept a separate copy of the database before running eseutil.exe tool. And it become possible for us to get all data with the help of the Exchange recovery software, suggested by you.

    • techjerry321 January 6, 2013 at 3:58 pm #


      Great to hear from you that you have fixed your exchange server database..


  2. Tanya Garg December 26, 2012 at 9:39 am #

    @ Jerry Brown, I also faced the same issue in my last organization. I did not take backup of the EDB before starting ESEUTIL command or because of that nonsense act there was a huge data loss. From that awkward moment I learnt one thing to keep proper data back up and now I am backing up my all the data in PST format with the help of above said Exchange server recovery software.

    It did a great help us to get back our lost Exchange server data!!

    • techjerry321 January 6, 2013 at 3:56 pm #

      Hi @Tanya Garg,
      Great to hear from you that my tips helped you!


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